Privacy Policy
Last Updated: August 22, 2025
Your Privacy Matters
At TutorWise, we are committed to protecting the privacy and security of our students, parents, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and tutoring services.
Information We Collect
Personal Information You Provide:
- Student and parent names, contact information
- Student age, grade level, and academic information
- Educational goals, learning challenges, and assessment results
- Communication preferences and scheduling information
- Payment information (when processed securely through third-party providers)
Automatically Collected Information:
- Website usage data, IP addresses, browser information
- Cookies and similar tracking technologies for website functionality
- Session recordings may be used for quality assurance (with consent)
How We Use Your Information
We use your information to:
- Provide personalized tutoring services and educational support
- Communicate about scheduling, progress, and educational recommendations
- Process payments and maintain accurate records
- Improve our services and website functionality
- Comply with legal obligations and safety requirements
Information Sharing and Disclosure
We DO NOT sell, trade, or rent your personal information to third parties.
We may share information only in these limited circumstances:
- With Your Consent: When you specifically authorize us to share information
- Service Providers: Trusted third parties who assist with payment processing, scheduling software, or website hosting (under strict confidentiality agreements)
- Legal Requirements: When required by law, court order, or to protect safety
- Educational Collaboration: With your child’s school or other educational professionals (only with written parent consent)
Protection of Minor’s Information
Special protections apply to information from children under 13:
- We obtain verifiable parental consent before collecting personal information
- Parents can review, modify, or request deletion of their child’s information
- We limit collection to information necessary for educational services
- We do not allow children to publicly post or distribute personal information
Data Security
We implement appropriate security measures including:
- Encrypted data transmission and storage
- Limited access to personal information on a need-to-know basis
- Regular security assessments and updates
- Secure disposal of records when no longer needed
Your Rights and Choices
You have the right to:
- Access and review personal information we have collected
- Request corrections to inaccurate information
- Request deletion of personal information (subject to legal requirements)
- Opt-out of marketing communications
- Withdraw consent for information sharing
Data Retention
We retain personal information only as long as necessary to:
- Provide ongoing educational services
- Comply with legal obligations (typically 7 years for educational records)
- Resolve disputes and enforce agreements
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by email or website notice. Continued use of our services after changes indicates acceptance of the updated policy.
Contact Information
For privacy-related questions or requests:
- Email: joyce@tutorwise.us
- Phone: 419 306 9642